supporting System Integrators and Consultants
Integra
Pro support for pro users.
Integra is your partner for everything Audio, Video, and Security. Whether you're designing for a client, managing a project, need to get systems up and running or training for your team—we can help!
Services
Design Services
Integra has the ability to provide a pre-Sales design and a post-Sales design with the one stipulation that Integra represented product is present somewhere in the design.
Technical Project Management
Integra recognizes that project cycle for an integration has many layers and activities, the services offered will provide personnel to represent project management with a technical focus.
Onsite Integrated Systems Commissioning
Once a site has been fully installed with powered up products, Integra Services will be onsite to upload latest product firmware, test operational functionality and optimize product performance.
Training on Integrated Systems
Integra will provide a service to train the Integrator’s designated staff on not only how the system is to work, but how to troubleshoot if a problem arises, how to load firmware updates, how to make configuration adjustments if needed due to their customer’s requests.
Manufacturer’s Request for Integra Support
Integra will provide a service to train the Integrator’s designated staff on not only how the system is to work, but how to troubleshoot if a problem arises, how to load firmware updates, how to make configuration adjustments if needed due to their customer’s requests.
Preventative Maintenance Inspections
Integra is interested in the integrity of the products it represents. As a preventative measure to ensure the integrity, the manufacturer or the integrator may request Integra to provide cyclical onsite product maintenance inspection.
Remote Helpdesk Support
Integra Services can provide remote helpdesk support to assist integrators that may need help uploading firmware, troubleshooting a system or needing guidance on configuration adjustments on products Integra represents.